Level 3: Business Administrator

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At a glance:

This apprenticeship provides a unique opportunity to launch a rewarding career in business administration while gaining valuable industry recognised qualifications.

Duration: 12 Months

EPA: 3 Months

Roles Include: Admin Assistant, Receptionist or Support Staff

Professional Advice

Tailored Programmes

Highly Qualified Tutors

Expert Coaching

Level 3: Business Administrator

Start earning, start learning, start building your future. This apprenticeship equips you with transferable skills that unlock opportunities across finance, healthcare, tech, legal, and beyond.

Choose your path, we’ll give you the skills. Whether you dream of working in creative agencies, corporate headquarters, or public services, this apprenticeship provides the foundation for success anywhere.

This is the most versatile qualification you can earn. Gain sought after skills in communication, IT, project support, and customer service that make you valuable in every sector, from your first role to your future leadership positions.

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What you’ll learn

This apprenticeship is designed to give you the confidence, knowledge, and key behaviours required to excel in any administrative role. You will develop a comprehensive range of skills, including:


  • IT Skills
  • Business Fundamentals
  • Records and Documentation
  • Personal Qualities and Managing
  • Performance
  • Processes, Regulations &Policies
  • Decision-Making & Planning
  • Evaluation
  • Communication and Interpersonal Skills
  • Teamwork and collaboration

As a learner, you will also gain valuable practical experience working alongside experienced business professionals, applying your learning to real-world scenarios and contributing to the daily operations of a business.

Entry requirements

CoreEd Training has rigorous entry criteria for learners wishing to enrol on this course. These include:

  • Preferred GCSEs in English and Maths at grades 9 to 4 (A* to C)
  • Level 1 English and Maths Functional Skills
  • Residency in the UK/EEA/EU for the last 3 years and the ability to remain in the UK for the duration of the apprenticeship
  • The ability to meet programme modules through the job role Learners without English and Maths GCSEs or Level 2 Functional Skills will need to complete additional Functional Skills learning. Functional Skills support learning at Level 2. CoreEd Training strongly advises learners to complete these qualifications if they do not already have them.

Our Business Administrator apprenticeship typically lasts 12-18 months in total.

Learners will be assigned a dedicated skills tutor and will receive access to Aptem, our e-portfolio system. Digital resource modules will be accessed here and will be complemented by taught virtual learning sessions.

You will have regular contact with your skills tutor and will take part in progress reviews throughout the duration of the apprenticeship. CoreEd Training will facilitate contact either face to face or via Microsoft Teams.

The end-point assessment (EPA) is the final stage of the apprenticeship. You will be supported to prepare for it throughout the duration of the course by completing your portfolio, gathering evidence, taking part in mock discussions, and learning how the Knowledge, Skills, and Behaviours (KSBs) link to your workplace role.

Once all mandatory elements of the course have been completed, you will go through the Gateway process. This is a formal readiness check; a meeting between you, your employer, and your skills tutor to decide whether you are ready to take the EPA. If agreed, you will enter the EPA period.

The EPA consists of:

  • Direct observation
  • Professional discussion
  • Project improvement presentation

An independent assessor will determine your grade, awarding either a Pass or Distinction.

Qualification

On completion of the programme, you will be awarded the Level 3 Business Administrator Apprenticeship Certificate, a nationally recognised qualification that equips you with the skills, knowledge, and behaviours essential for a successful career in business administration across any sector.

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Blended learning

The course content will be delivered through a blended approach, which includes:

Taught Learning Sessions

As a learner, you will attend webinars and Microsoft Teams calls.

Digital Learning

Aptem is your online portfolio, where digital learning resources can be accessed and skills journals uploaded.

Additional Offline Learning

Alongside digital learning, some materials may need to be printed, completed offline, and then uploaded to Aptem as evidence.

Career Guidance

Our dedicated in-house careers lead provides personalised guidance throughout your journey.

For learners aged 16-18

It is mandatory to either already hold, or be able to work towards and achieve, the required English and Maths qualifications as part of the apprenticeship. These must be completed prior to gateway in order to complete the qualification.

For learners aged 19
and over

It is recommended that applicants hold GCSE English and Maths at Grade C/4 or above (or an equivalent qualification). If evidence of prior achievement is not available at enrolment, learn­ers may choose to complete these subjects separately through CoreEd, with full funding and support provided.

While English and Maths are optional for adult learners to enrol onto this apprenticeship, com­pleting them is strongly advised – particularly for those intending to progress to a higher-lev­el qualification in the future.

Learners cannot sit their end-point assessment until they have achieved the required Functional Skills level.